Avalanche Trivia

Service status references

Avalanche Trivia has one backend region today. When things feel sluggish, check the official status boards and follow the fallback steps below.

Where to check

  • Firebase status dashboard

    Shows incidents affecting Firestore and Authentication. If you see red or orange for Firestore in your region, expect delays reading game data.

  • Google Cloud status

    Lists broader Cloud Functions or networking incidents. Socket.IO lives on a Cloud Function, so outages appear here.

  • Twitter / X @firebase

    Firebase engineers sometimes post updates here during major incidents before the dashboard changes state.

What to expect

  • Avalanche currently runs from a single Firebase project in the us-central1 (Iowa) region. There is no in-app region selector yet.
  • All players, regardless of location, connect to that project. Average latency from Europe is ~120 ms; from Asia/Oceania ~180 ms.
  • Socket.IO connects to the Cloud Functions endpoint in the same region. Disabling sockets falls back to Firestore-only mode.

Firestore incident

  1. Pause the session and explain that Firebase is experiencing an outage.
  2. Check the dashboard for the estimated resolution time. These incidents usually last minutes, not hours.
  3. Once the dashboard returns to green, refresh the host page and have players reload. Firestore listeners will reconnect automatically.

Socket-only failure

  1. Set `NEXT_PUBLIC_DISABLE_SOCKETS=true` (in production deployments) or add `disableSockets=1` to the URL in development.
  2. Refresh the host dashboard. You will still see events in the Firestore log; only the instant avalanche prompts fall back to the log feed.
  3. Continue the game while monitoring the log for avalanche entries instead of relying on the sound cue.

Don’t forget

  • When a status page reports an outage, do not leave the lobby open indefinitely. Communicate with players and reschedule if the issue persists.
  • Keep a screenshot of the status page if you need to justify pauses or refunds to event organisers.
  • If outages become frequent in your region, let us know. Demand helps prioritise future multi-region deployments.
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