Study smarter with Avalanche’s interactive support library
Every article is a micro-lesson with clear learning objectives, inclusive language, and actionable steps so you can master Avalanche at your own pace.
Access the hub from the main menu or settings, explore categories, stream video tutorials, and share feedback whenever you need extra clarification.
Report FeedbackCore learning guides
Browse scaffolded lessons that combine step-by-step instructions, troubleshooting pathways, and study tips.
Modular design · Auto-updated · Mobile friendly
Getting Started with Avalanche
Build core skills for your first Avalanche Session with guided learning modules and scaffolded tutorials.
How to Unlock Characters and Levels
Follow progression roadmaps, track mastery goals, and expand your curriculum with new heroes and regions.
Troubleshooting Connection Issues
Run diagnostic checklists to stabilise online classrooms and keep multiplayer lessons flowing.
Recovering Your Account
Securely regain access, protect learner progress, and sync cloud saves across devices.
FAQ and Game Tips
Browse quick-reference answers and pro tips to elevate every study session in Avalanche.
Progression System Guide
See how looping questions, mastery tracking, and event inventory drive movement toward the summit.
Submit Support Ticket
Need personalized help? Submit a support ticket and our team will respond as soon as possible.
System highlights
Built as a modular curriculum: categories expand without redesign, cards resize for any screen, and videos stream with captions and transcripts.
- Responsive lessons adapt from phones to desktops while respecting keyboard navigation and high-contrast themes.
- Search-as-you-type surfaces articles by learning objective, with breadcrumbs that reinforce context.
- Embedded tutorials launch muted with caption tracks, transcripts, and download links for offline study.
- Reusable `Tip:` callouts highlight shortcuts, best practices, and formative assessment reminders.
Troubleshooting repository
Jump straight into the fix that matches your learning blocker, or review the decision tree inside each guide.
Connection Drops
Check live status, run quick network checks, and adjust regions.
Open resource →Gameplay Crashes
Verify versioning, clear cache, and reinstall without losing saves.
Open resource →Purchases
Re-sync receipts and confirm billing details.
Open resource →Account Recovery
Step-by-step recovery and secure sign-in tips.
Open resource →Maintenance notebook for content editors
Document new guides with clear metadata, alt text, and version notes so learners always see the latest information.
Add a guide
- Title, summary, hero intro, and numbered steps.
- FAQ bullets, `Tip:` callouts, metadata tags, related links.
- Visual checklist: screenshots, annotations, captions, transcripts.
Versioning
- Use dated changelog entries with short summaries.
- Flag key revisions at top of articles for quick scanning.
- Auto-apply "New" badges for 14 days after publish or update.
Accessibility
- Maintain 4.5:1 contrast and keyboard-friendly focus states.
- Describe audio cues in text and supply colorblind-safe palettes.
- Keep language plain, actionable, and inclusive.